Effective Date: 5/23/2024
1. Introduction
Welcome to Cali Auto Pros ("Cali Auto Pros," "we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website caliautopros.com, contact us, or use our services.
By providing us with your personal information, you agree to the terms and conditions of this Privacy Policy. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our services and our website.
2. Information We Collect
We may collect and process the following types of personal information:
a. Personal Identification Information: Full name, phone number, email address, and other contact details.
b. Appointment Details: Information related to the services you inquire about or schedule, including appointment dates, times, and service preferences.
c. Communication Information: Any information you provide when communicating with us, such as messages sent through our website, email, or phone calls.
d. Technical Data: Information collected automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior.
3. How We Use Your Information
We use the information we collect for various purposes, including:
a. To Provide and Manage Our Services: We use your personal information to schedule and manage your auto detailing appointments, respond to your inquiries, and provide the services you request.
b. To Communicate with You: We may use your contact information to send you updates about your appointment, respond to your inquiries, and send you marketing communications about our services, promotions, and offers.
c. To Improve Our Services: We may use feedback and information about your use of our services to improve our offerings and enhance the customer experience.
d. To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
e. To Protect Our Rights and Interests: We may use your information to protect our rights and interests and those of our customers, users, and others, as well as to enforce our terms and policies.
4. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
a. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, marketing, and customer support.
b. Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.c. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
d. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
e. Consent: We may share your information with other third parties with your consent.
5. Marketing Communications
With your consent, we may use your personal information to send you marketing communications about our services, promotions, and offers. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
a. The right to access: You have the right to request copies of your personal information.
b. The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
c. The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
d. The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
e. The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
f. The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.
9. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes to this Privacy Policy, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your data protection rights, please contact us at:
Cali Auto Pros
1105 N. Richman Ave.
Fullerton, CA, 92835
[email protected]
(949) 991-6659
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.
Thank you for choosing Cali Auto Pros. We are committed to protecting your privacy and providing you with excellent service.
